: 08006893243   |   : info@domcomheating.co.uk

Customer Service level Policy

We are committed to providing a high-quality service to all our clients.

Here is how we try our best to do this.

  1. We always try to acknowledge receipt of emails within 1 working day.
  2. We always try to reply email within 1-4 working day where possible.
  3. We always try to answer or return telephone calls promptly.
  4. Our staff and directors are fanatical about their roles and always try to provide the best possible individual service and support.
  5. We review our Customer Service stats regularly to ensure that we are operating efficiently and are trying our very best to provide a high quality service to our customers.
  6. We respect our customers and appreciate the trust that they place in us and the business the place with us.

Our office hours

9am – 7pm Monday to Friday.

For further information, you should contact the our Customer Services on