Complaints

Dear valued customer of Dom Com Heating

We are sorry to hear that you have a complaint to make and would like to assure you that we take all customer feedback seriously. Our goal is to provide you with the highest quality service, and if we have fallen short of that, we want to know.

Our complaint receiving policy is designed to provide a fair and efficient resolution to any issues you may have. We understand that making a complaint can be stressful, which is why we aim to make the process as simple and straightforward as possible.

If you would like to make a complaint, please follow these steps:

Contact us: You can contact us by phone, email or through our website, and one of our customer service representatives will be happy to assist you.

Provide details: Please provide as much detail as possible about your complaint, including your name,
address, contact information, and the nature of the issue.

Resolution: We will acknowledge receipt of your complaint and aim to resolve it as quickly and efficiently as possible. If we need more information, we will be in touch with you.

We are committed to ensuring that all complaints are handled in a timely and professional manner, and we appreciate the opportunity to address any concerns you may have.

Thank you for choosing Dom Com Heating and we look forward to resolving your issue.

Sincerely,

The Dom Com Heating Team.